Eligibility Criteria

You may be able to ask a question on Justice Connect Answers if:

  • Your income is low.
  • You don’t already have a lawyer to help you with your legal problem.
  • You are aged 18 years or over.
  • Your legal question is related to one of the areas of law that our lawyers can help with.

We have an eligibility criteria because we only have a limited number of lawyers available to answer questions. As a charity, we prioritise helping people who need it most.

To find out if you are eligible, we will ask you about your question and your income details when you register to ask a question.

What types of legal issues can we assist with?

We can help with certain issues related to:

  • Housing and homelessness
  • Financial issues
  • Work and employment
  • Personal rights and safety
  • Reviewing Government decisions
  • Guardianship

What are we unable to assist with?

 In order to comply with our professional obligations and ensure you get the right advice, we can’t help with any of the following types of matters:

  • Commercial matters
  • Criminal matters
  • Internal disputes of organisations
  • Family matters
  • Intervention orders
  • Administration of not-for-profits

Click here to return to the home page and register to ask a question.

Other places to find legal help

Please visit our other places to find help page to find out about other Justice Connect services, self-help resources, other community legal centres, Legal Aid, government departments, and private lawyers.